Commitment To Quality
Duke’s commitment to producing a quality product is unsurpassed and in an effort to consistently raise the bar our quality teams live by the following objectives:
- Monitor and respond to customer satisfaction while decreasing customer concerns.
- Develop the skills of all employees and encourage employees to participate in system improvement.
- Optimize administrative processes.
- Meet all defined customer requirements in a cost-effective manner reflecting continual performance improvement.
- Develop, manufacture and market products that are safe for their intended use and efficient in their use of energy.
- Reduce or eliminate pollution and waste.
Duke is an ISO 9001:2015 certified manufacturer. In addition, incorporated into our quality management system is an approved UL Data Acceptance Program for our new product development laboratory with mandated compliance clauses to ISO: 17025. Duke supports our green environment and is an ISO 14001 certified manufacturer.
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